Privacy Policy
Effective Date: 2026
Hampton Roads Hearing respects your privacy. This policy explains how we collect, use, and protect information submitted through our website, phone, email, fax, contact forms, and text messaging communications.
Information We Collect
- Name, phone number, email address, and contact preferences.
- Appointment requests, service questions, insurance or managed care questions, and messages submitted through our website.
- Communication history related to scheduling, care coordination, and customer support.
How We Use Information
We use your information to respond to inquiries, coordinate appointments, provide customer care, communicate about services, and assist with hearing care-related requests. We do not sell your personal information.
SMS/Text Messaging Privacy
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties except as required to provide messaging services or comply with law.
Email, Phone, Mail, and Fax
You may contact Hampton Roads Hearing by phone, email, fax, mail-related communication, or website form. Please avoid submitting sensitive medical details through the website contact form unless requested through a secure process.
Contact
Hampton Roads Hearing
Serving Hampton Roads, Virginia
Phone: 757-733-6203
Fax: 757-944-8292
Email: care@hrhearing.com